Refund policy

Return & Refund Policy

Effective Date: April 26, 2026 

At Star All Services IT Solutions, we are committed to providing high-quality services and customer satisfaction. Please review our return and refund policy carefully.

1. Services & Digital Products (Primary Offering)

Due to the nature of our services (including IT services, website maintenance, and digital solutions), all sales are final once the service has been initiated or delivered.

We do not offer refunds for:

  • Completed services

  • Partially completed services

  • Digital products once delivered

All services are clearly described prior to purchase to ensure full transparency.

2. Eligibility for Refunds (If Applicable)

Refunds may only be considered if:

  • The service was not delivered at all, OR

  • A billing error occurred

All refund requests must be submitted within 3 days of purchase.

3. Cancellation Policy

  • Orders may be canceled before work has started for a full refund

  • Once work has begun, no cancellations or refunds will be issued

4. Chargebacks & Disputes

We strongly encourage customers to contact us directly to resolve any issues.

Filing a chargeback without contacting us first may result in:

  • Immediate service termination

  • Permanent restriction from future services

5. Contact Information

For any questions, support, or refund requests, please contact us:

📧 Email: parm215@icloud.com
📞 Phone: 609-722-4620

6. Agreement

By purchasing from Star All Services IT Solutions, you acknowledge that you have read and agreed to this Return & Refund Policy.